Retail Operations Lead

Retail Operations Lead with 2+ years of retail supervisory experience managing merchandise handling, inventory control, and store operations. Responsibilities include training and developing associates, leading during duty periods, enforcing store standards and policies, operating POS systems, managing inventory through audits and cycle counts, executing merchandising strategies and promotional setups, ensuring safe pet care and customer experiences for online orders and in-store pickups, and collaborating to maintain a visually appealing store layout. Must be able to work full-time with flexibility to cover evenings, weekends, and holidays; proficient with computer applications; strong communication, organizational, and leadership skills; capable of guiding associates and providing feedback for performance and growth. Familiarity with policies, procedures, and ethics is required; physical duties include standing, lifting up to 50 pounds regularly and more than 100 pounds team-lift occasionally; exposure to live animals and pet hair is common.