Retail Operations Lead

Retail Operations Lead responsible for merchandising and inventory management, store opening/closing, and supervising associates to uphold store standards and deliver a positive customer/pet-parent experience. Key duties include leading merchandising execution, inventory audits, POS transactions, adherence to Policies and Procedures, coaching and developing associates, and ensuring pet care and safety in the store. Requires strong communication and organizational skills, ability to work evenings/weekends/holidays, and comfort with a fast-paced retail environment.