Retail Operations Lead
On-site · Rochester, Minnesota, United States
Job Summary
Retail Operations Lead at PetSmart oversees store performance with merchandising, inventory management, and pet care operations, including opening/closing, POS transactions, and guiding store associates. Responsibilities emphasize leading and coaching team members, managing inventory accuracy and displays, ensuring a safe and welcoming store environment, and maintaining compliance with Policies and Procedures. Requires 2+ years of retail supervisory experience, a full-time schedule with flexibility for evenings/weekends/holidays, proficiency with computers, and strong communication and organizational skills. The role emphasizes delivering a positive customer and pet-parent experience and maintaining store standards.
Required Qualifications
- 2+ years of retail supervisory experience
- Full-time availability; flexible schedule including evenings, weekends, and holidays
- Proficiency in computer applications
- Strong written and verbal communication skills
- Ability to react under pressure and maintain composure
- Strong organizational skills and attention to detail
Additional Requirements
- Applicants must be over the age of 18
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