Retail Operations Auditor
RemoteUnited Kingdom
Job Summary
Conduct comprehensive retail operational audits across BP Oil UK Ltd sites, assessing adherence to company policies, procedures, and brand standards. Apply analytical thinking to identify trends, inconsistencies, and opportunities for improvement, then prepare detailed audit reports with findings, recommendations, and action plans for site managers and regional leadership. Communicate these findings effectively to diverse audiences, facilitate discussions to gain agreement, and support the implementation of Agility core practices within retail operations. Collaborate with site teams and regional management to develop solutions that drive operational excellence and commercial acumen, while leveraging data visualization skills to present complex operational data in an actionable format. Engage in digital collaboration tools to streamline audit processes and maintain strong partner relationship management with internal and external stakeholders.
Required Qualifications
- Confirmed experience in retail operations, auditing, or a similar field
- Strong analytical thinking skills with the ability to interpret complex data and identify actionable insights
- Demonstrated commercial foresight and an understanding of retail business drivers
- Excellent communication, interpersonal, and presentation skills
- A strong customer centric thinking mentality with a focus on enhancing the customer experience
- Proficiency in customer data knowledge and its application in operational improvement
- Experience with data visualization and interpretation tools and techniques
- Adept at digital collaboration tools and remote working practices
- Solid industry knowledge and advocacy within the retail or fuel sector
- Experience in negotiation planning and preparation
- A strong understanding of operational excellence principles and their application
- Proven ability in operations management and driving process improvements
- Experience in partner relationship management
- Knowledge of retail territory development strategies
- Possession of strong retail training skills and the ability to transfer knowledge effectively
- Up to 50% travel
- Pre-placement drug screening
- Medical review of physical fitness for the role
- Background checks
- Contractor status at bp
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