Retail Manager - Softlines
On-siteGainesville, Florida, United States
Job Summary
Supervise sales departments by managing merchandise presentation, inventory control, pricing, and customer service activities while opening and closing the store. Execute company sales plans, maintain planograms, and staff departments with service-oriented associates through interviewing, training, and performance appraisal coordination. Resolve customer and associate issues, coach staff to promote positive relations, and prepare weekly work schedules. Calculate figures for discounts and commissions, interpret financial reports, and use point-of-sale systems to meet or exceed financial plans. Provide a legendary customer experience by identifying needs and making product recommendations for programs including CLUB Membership and In-Store Pick-up.
Required Qualifications
- Minimum of 3-5 years in Retail Management
- responsibility for one or more Sales Departments
- Ability to calculate figures and amounts such as discounts, commissions, and percentages
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to interpret a variety of other financial, legal, and technical information
- Ability to read and analyze certain reports
- Ability to write reports and business correspondence
- Ability to effectively present information and respond to questions from Managers, associates, customers, and the public
- Ability to conduct meetings and presentations to groups
- Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems
- Demonstrated strong interpersonal skills
- Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff
- Demonstrated use of Team concept of Management
- Must be able to lift up to 50 lbs
- Occasionally ascend or descend ladders, stairs, step stools, etc
- Occasionally operate machinery and/or power tools
- Occasionally operate motor vehicles or heavy equipment
- Occasionally work in low or high temperatures
- Occasionally work in outdoor elements such as precipitation and wind
- Occasionally work in noisy environments
- Occasionally work in hazardous conditions
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