Retail Manager - Richmond
$23,638–$23,638 year
On-site · Richmond Greater London, England, United Kingdom
Job Summary
As Retail Manager at Marie Curie’s Richmond store, you will lead store operations, curate donated goods through visual merchandising to drive sales and footfall, and manage staff and volunteers including recruiting, training, and support. You will engage customers to promote donations and loyalty sign-ups, ensure sales targets are met while controlling direct costs, and oversee financial reporting, cash handling, pricing per charity guidelines, and adherence to health and safety procedures. The role emphasizes leadership of a small team of staff and volunteers, customer-focused service, and maintaining store presentation consistent with charity guidelines.
Required Qualifications
- Solid retail experience
- Experience in managing a team
- Experience in cash handling and financial management procedures
- Understanding of health and safety procedures in a retail environment
- Strong interpersonal and communication skills
- Customer-first attitude and the ability to communicate with tact and discretion
- Experience of merchandise display and visual merchandising would be an advantage
- Experience working with volunteers or staff in a retail environment
Additional Requirements
- Must be at least 18 years old
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