Retail Manager II
$39,520–$49,504 year
On-siteSaranac Lake, New York, United States
Job Summary
Operate retail centers including the store, snack bar, and coffee shop to serve guests through Christ-like service while managing inventory, cash handling, and seasonal product needs. Lead a team of summer interns and staff by developing annual personal spiritual growth plans, conducting personnel evaluations, and fostering a healthy community that reflects the character of God. Ensure financial security by analyzing monthly reports, creating budgets, and maintaining accurate POS and inventory systems. Maintain department standards for cleanliness, appearance, and national metrics while executing daily responsibilities and participating in weekly guest group meetings. Work evening and weekend shifts in an outdoor environment requiring physical activity and adherence to food safety protocols.
Required Qualifications
- Profession a belief in Jesus Christ as their personal Savior and Lord
- Subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith
- Be ready, willing and able to fulfill ministry functions as may be required by the organization
- Refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life
- Abide by all policies and practices of Young Life including those related to religious belief or ministry activities
- Sign a Statement of Faith
- Demonstrate proficiency in using Point of Sale [Square], Office, Outlook and other software applications
- Maintain ServSafe and First Aid/CPR certifications
- Previous business or retail experience preferred
- Fluency with Microsoft Office applications and an ability to learn and use all Young Life internal systems
- Experience training and leading teams
- Demonstrate professionalism in written and verbal communication with guests, vendors, and staff
- Demonstrate understanding of Young Life ministry, strategy and mission
- Must be able to lift up to 50lbs
- Must be able to squat, kneeling and ladder use
- Some travel required
- Must be able to convey a sense of Christ-like hospitality and concern for guests and staff
- Must be able to work with and minister to the volunteer high school and college-age young people who attend our camp
Desired Qualifications
- College degree or equivalent preferred
- Previous business or retail experience preferred
- Demonstrate a desire to grow through engagement in the Individual Development Plan process and participation in training and development opportunities
- Intentionally pursue opportunities in mission leadership, personal growth, and professional development
- Utilize good hiring and onboarding processes
- Equip retail staff team to operate retail centers in Retail Manager's absence
- Lead department staff in the execution of daily responsibilities with attention to the standards and metrics required for excellent camp operations
- Create and maintain themes in the retail centers that support overall camp theme and utilize visual merchandising and displays
- Operate retail centers, and develop re-order processes to support sales
- Receive merchandise for retail areas using defined inventory tracking processes
- Demonstrate and train proper food handling and storage guidelines
- Develop plan for seasonal food and equipment storage
- Follow national retail policies
- Execute theft control practices
- Participate in retail department training, vendor evaluations, events and assigned impact areas
- Maintain a specific camp Retail Operational Guide for each retail area
- Engage with weekly camp meetings and spiritual development opportunities
- Regular participation in Young Life trainings and department opportunities
- Work in retail approximately 75% of the time and marketing and theming the other 25%
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