Retail Manager
On-siteCoral Springs, Florida, United States
Job Summary
Oversee daily store operations at Panthers IceDen, managing sales performance, merchandising, inventory, and customer service. Lead and develop retail staff while driving revenue through strategic buying, vendor relationship management, and budget execution. Maintain optimal inventory levels via sales analysis and replenishment strategies, ensuring compliance with loss prevention, safety, and cash-handling procedures. Create brand-aligned merchandising displays and resolve customer issues professionally. Collaborate across departments and travel between Panthers IceDen, War Memorial, and Amerant Bank Arena as required.
Required Qualifications
- Bachelor's degree in Business, Merchandising, or related field
- 7+ years of retail experience, including store management, buying, and planning
- 3+ years in a leadership role within a sports or entertainment retail environment
- Proven ability to manage all facets of a retail store operation
- Experience with Retail Pro POS or similar system
- Familiarity with hockey and figure skating equipment and fitting
- Demonstrated leadership with the ability to train, motivate, and develop teams
- Highly organized with strong project management and multitasking abilities
- Financial acumen with experience managing budgets and driving profitability
- Excellent communication and relationship-building skills
- Proficient in Microsoft Office; adaptable to new systems
- Customer-focused with a proactive, solutions-oriented mindset
- Ability to work in a fast-paced environment with flexible hours, including nights, weekends, and holidays
- Capable of lifting up to 50 lbs
- Must be able to work flexible hours including nights, weekends, and occasional holidays as needed
- Travel between Panthers Ice Den, War Memorial, and Amerant Bank Arena as required
Desired Qualifications
- Hockey and Figure equipment expertise preferred
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