Retail Loss Prevention Customer Service Associate II

Loss prevention oriented role at a Marshalls/TJX location focused on acting as a visible deterrent against loss, wearing a body worn camera, and ensuring a positive customer experience from the front of the store. Responsibilities include monitoring for suspicious behavior, directing customers to management, responding to incidents, documenting incidents in AIIM Case Management, adhering to policies, and assisting store teams while maintaining safety and company values. The role requires strong verbal/written communication, sound decision-making, ability to stand for long periods, and independence in performing duties.