Retail Loss Prevention Associate II
$35,152–$38,688 year
On-siteHawthorne, California, United States
Job Summary
Conduct daily loss prevention duties by acting as a visual deterrent at the front of the store and wearing a body-worn camera. Greet customers, respond to assistance requests via radio, and observe for suspicious behavior to report critical incidents. Perform a closing safety sweep with management and document all required incidents in the AIIM Case Management system. Adhere to the Store Emergency Response Guide and Company policies while maintaining a professional stance. This role supports the District Loss Prevention Manager and Store Management, requiring strong communication and decision-making skills.
Required Qualifications
- Strong verbal and written communication
- Sound decision making skills
- Ability to take initiative and perform well independently
- Prioritizes/organizes workload and manages time effectively
- Able to stand for long periods of time
- 0-2 years retail or security experience
- Must be able to wear a complete Company approved uniform including a Body Worn Camera
- Must be able to wear a body worn camera
- Must be able to adhere to all Company Policy and Procedure
- Must be able to document required incidents in AIIM Case Management
- Must be able to respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
- Must be able to observe and report any suspicious behavior or critical incidents to LP or store management
- Must be able to perform a closing safety sweep of the store with a member of management
- Must be able to establish and maintain a position at the front of the store or in a department
- Must be able to greet customers appropriately, demonstrate courtesy and respect
- Must be able to exercise sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand
- Must be able to act as a visual deterrent to prevent potential loss/dishonesty
- Must be able to review and understand the Store Emergency Response Guide
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