Retail Loan Officer I
$48,027–$48,027 year
On-site · Austin, Texas, United States
Job Summary
Assist the Credit Union in lending objectives by conducting consultative loan interviews for consumer and mortgage products (including first mortgage, home equity, vehicle, personal and specialty loans), processing and funding loans, and coordinating with underwriting. Serve as primary contact with borrowers, explain loan terms, disclose required documents (mortgage disclosures, fees, escrow calculations), review credit reports, identify cross-sell opportunities, and manage the loan pipeline from application to closing in-branch, ensuring regulatory compliance and superior member service. Requires notary commission in Texas (or ability to obtain within 12 months) and active Mortgage Loan Originator registration.
Required Qualifications
- High school diploma or GED equivalent required
- Bachelor’s degree preferred
- Two years financial institution or sales experience required
- One year consumer and/or mortgage lending experience preferred
- Must be a commissioned Notary Public in Texas (may be obtained within first 12 months)
- Mortgage Loan Originator (MLO) registration with NMLS required and annual renewal
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