Retail Guitar Repair Tech

Perform maintenance and repair services on customer-owned instruments while maintaining store-owned gear and completing warranty work. Interact with customers to ensure a positive experience and handle service issues as needed. Assist in maintaining specific store inventory to increase business through quality craftsmanship and customer service. Gain a base understanding of products and sales techniques through the GC certification program. Take initiative to identify opportunities and resolve issues without being requested. Train learners on product knowledge and repair techniques.