Retail Guitar Repair Tech

Repair powerhouse for customer-owned guitars with a hands-on role in servicing instruments and maintaining store-owned gear, delivering a high-quality repair experience while actively engaging customers and supporting store operations. Responsibilities include interacting with customers to ensure a positive experience, servicing customer-owned instruments with craftsmanship, maintaining store-owned gear, completing warranty repair work, and performing additional duties as assigned. The role emphasizes customer focus, initiative, selling through GC certification, and effective training/communication to share techniques and product knowledge.