Retail Guitar Repair Tech

Perform maintenance and repair services on customer-owned instruments while assisting with store inventory upkeep. Service instruments with high-level craftsmanship, complete warranty repairs, and maintain store-owned gear as requested. Interact with customers to ensure positive experiences and handle service issues. Build business through quality work and customer engagement. Complete GC certification for product and sales knowledge, train learners, and identify opportunities to resolve issues. Skilled understanding of repairing guitars required.