Retail Guitar Repair Tech

Perform maintenance and repair services on customer-owned instruments, service store inventory, and complete warranty repair work with a high level of craftsmanship. Maintain store-owned gear as requested and handle customer service issues to ensure positive experiences. Interact with customers directly while identifying opportunities to capitalize on sales and resolve issues proactively. Additional duties as assigned. This role supports Guitar Center's mission to nurture lifelong musicians by enabling them to experience the joy of creating music through quality service and craftsmanship.