Retail Guitar Repair Tech

Perform maintenance and repair services on customer-owned instruments, service guitar gear with high craftsmanship, and complete warranty repair work. Maintain store-owned inventory as requested while interacting with customers to ensure positive experiences. Build business through quality work and excellent customer service, handling service issues and following through on identified opportunities without being asked. Gain product knowledge through GC certification and develop skills in sales, store operations, and leadership. Train learners on techniques and communicate information effectively for retention.