Retail Guitar Repair Tech

Perform maintenance and repair services on customer-owned instruments while assisting in the maintenance of specific store inventory. Complete warranty repair work and maintain store-owned gear as requested. Interact with customers to ensure a positive experience, applying customer service principles to handle issues and build relationships. Continue building business through great customer experience and quality craftsmanship. Develop knowledge in product, store operations, sales, and leadership through the GC certification program. Train learners on techniques and product information.