Retail Guitar Repair Tech

Perform maintenance and repair services on customer-owned instruments while assisting in the maintenance of specific store inventory. Complete warranty repair work and maintain store-owned gear as requested. Interact with customers to ensure a positive experience, handling service issues with a genuine, knowledgeable approach. Identify opportunities to capitalize on sales and resolve operational issues through initiative. Gain product knowledge through GC certification and train learners on techniques. Work full-time hours with a focus on building business through quality craftsmanship and customer engagement.