Retail Guitar Repair Tech

Perform maintenance and repair services on customer-owned instruments while assisting in the maintenance of specific store inventory. Service instruments with a high level of craftsmanship and complete warranty repair work. Maintain store-owned gear as requested and interact with customers to ensure a positive experience. Handle customer service issues and capitalize on opportunities to increase business through quality work. Gain product and sales knowledge through the GC certification program and effectively train learners on techniques.