Retail Guitar Repair Tech

Perform maintenance and repair services on customer-owned instruments while assisting with store inventory upkeep. Complete warranty repair work and maintain store-owned gear as requested. Interact with customers to ensure a positive experience, handling service issues with a genuine, knowledgeable approach. Identify opportunities to capitalize on sales and resolve operational issues through initiative. Gain product knowledge through the GC certification program and develop skills in store operations, sales, and leadership. Train learners effectively to retain product and technical information.