Retail Guitar Repair Tech

Perform maintenance and repair services on customer-owned instruments, service store-owned gear as requested, and complete warranty repair work. Assist in maintaining specific store inventory to increase business through quality craftsmanship and great customer experiences. Interact with customers to ensure positive outcomes and handle customer service issues as needed. Utilize initiative to identify opportunities and resolve issues without being requested. Gain product and sales knowledge through the GC certification program. Skilled understanding of repairing guitars required; foundational product knowledge preferred.