Retail Guitar Repair Tech

Perform maintenance and repair services on customer-owned instruments while maintaining store-owned gear as requested. Complete warranty repair work and interact with customers to ensure a positive experience. Assist in maintenance of specific store inventory to increase business through quality craftsmanship and customer service. Handle customer service issues as they arise and follow through on identified opportunities to resolve work activities. Gain product knowledge through the GC certification program and develop skills in sales and leadership. Train learners on techniques and communicate information effectively for retention.