Retail Golf Services Associate
On-siteSugar Loaf, New York, United States
Job Summary
Execute all Club Services including re-gripping, re-shafting, and loft/lie adjustments while diagnosing club issues and communicating repair options clearly. Manage front-end operations such as returns, exchanges, gift cards, and promotions to maintain merchandise presentation and drive sales. Document service orders accurately through the Golf & Tennis Services App and provide feedback to the Sales and Service Manager on operational opportunities. Maintain a clean, professional environment in the Club Services Desk and surrounding areas while adhering to safety and ethical conduct standards. Requires flexible availability including nights, weekends, and holidays.
Required Qualifications
- Strong listening and interpersonal skills
- Good verbal and written communication skills
- Ability to communicate cross-functionally
- Basic computer skills
- Working knowledge of Microsoft Office Suite
- Ability to organize multiple priorities to meet deadlines and objectives
- High School Diploma or equivalent
- Must be able to stand for extended periods of time
- Must be able to climb up and down a ladder
- Must be able to move throughout the store
- Must be able to lift a 30 lb. box overhead
- Must be able to maintain flexible availability, including nights, weekends, and holidays
- Ability to quickly learn business acumen with appropriate training
- Strong self-accountability
- Proactive drive for results
Desired Qualifications
- 2+ years in retail materials handling, club repair or similar experience
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