Retail General Manager

Manage store operations by preparing daily traffic, scheduling doctor appointments, and executing broad activities to meet financial and customer experience goals. Lead a service-driven team by hiring, training, and coaching associates to ensure a flawless patient journey from appointment to pickup. Maximize profitability by setting and exceeding organization targets while engaging regularly with doctors to address business needs and resolve customer experience obstacles. Oversee incoming traffic and scheduled eyewear services to maintain a simple, human, and bold patient experience.