Retail Full-Time Sales Lead - Savage X Fenty (Miami Worldcenter - Miami, FL)
On-siteMiami, Florida, United States
Job Summary
Conduct day-to-day store operations by fulfilling Manager on Duty responsibilities, including opening/closing procedures, bank deposits, and maintaining cleanliness standards. Uphold inclusive store culture and merchandising guidelines while driving productivity during downtime and achieving KPI targets. Actively engage customers with product knowledge and provide training on the Customer Experience Playbook, including Omnicart and Member Chat. Manage inventory controls, receive/transfers, and conduct counts, ensuring safety and security standards are met. Serve as a resource for general product knowledge to both customers and team members.
Required Qualifications
- 1-2 years in customer-facing role
- lingerie and intimates experience
- high volume retail environment experience
- flexible and reliable schedule
- ability to work evenings, weekends, and holidays
- 18 years of age or older
- Excellent verbal, written, and interpersonal communication skills
- Tech-savvy or strong comfort around technology
- Self-directed and highly motivated to take ownership of tasks
- Ability to work in team selling environment
- Ability to stand for at least two consecutive hours
- Ability to stoop, kneeling, crouching and climbing ladders
Desired Qualifications
- Approach ambiguity and challenges with positivity and a growth mindset
- leading multiple initiatives
- Ability to build a fearless, confident, and inclusive team
- Provide knowledge on the fabrics, features, fit, and function of product
- Provide and nourish feedback to Store Manager to continuously improve the business
- Maintain personal sales and achieve sales goals
- Maintain all safety and security standards
- Support inventory controls by accurately receiving/transferring product
- Partner with Store Manager on visual merchandising standards
- Maintain cleanliness and organization of the store
- Experience with Customer Engagement, Omnicart, Member Chat
- Experience with Customer Experience Playbook
- Drive a culture of business owners who hold themselves accountable
- Inspire associates to meet/exceed individual & team performance goals
- Communicate inventory and training needs to Store Manager
- Maintain store-merchandising guidelines
- Actively engage customers in new and meaningful ways
- Provide training and immediate feedback around performance expectations
- Drive productivity during downtime
- Uphold cleanliness standards
- Ensure a welcoming, service-focused sales floor
- Uphold values and culture of organization
- Establish retail fleet presence across the country
- Create a best-in-class employee environment
- Deliver an exceptional and one of a kind customer experience
- Build a forward-thinking and innovative retail experience
- Support Store Leadership in building a team
- Play an essential role in supporting day-to-day store operations
- Report directly to the Store Manager
- Fulfill Manager on Duty responsibilities
- Opening and closing procedures
- Bank deposits
- Maintain an inclusive store culture
- Serve as a resource for general product knowledge
- Maintain store-merchandising guidelines that make the store easy to shop
- Add value to the Customer's purchase journey
- Actively participate to provide and nourish feedback to Store Manager
- Strive for excellence meeting and exceeding Store objectives
- Meet Performance standards
- Meet Productivity standards
- Meet Efficiency standards
- Meet Quality standards
- Identify and communicate potential issues
- Join inventory counts
- Maintain an organized back of house
- Partner with the Store Manager on visual merchandising standards
- Maintain cleanliness and organization of the sales floor
- Maintain cleanliness and organization of the stockroom
- Maintain cleanliness and organization of common areas
- Support Store Manager on inventory controls
- Accurately receiving product
- Transferring product
- Maintain store-merchandising guidelines
- Add value to the Customer's purchase journey
- Actively engage customers in new and meaningful ways
- Provide knowledge on the fabrics, features, fit, and function of our product
- Provide training and immediate feedback around our Customer Experience Playbook
- Provide training and immediate feedback around other performance expectations
- Inspire associates to meet/exceed individual & team performance goals
- Communicate inventory and training needs to Store Manager
- Increase overall Customer experience
- Maintain personal sales
- Achieve sales goals
- Maintain all safety and security standards
- Identify and communicate potential issues
- Support inventory controls by accurately receiving/transferring product
- Join inventory counts
- Maintain an organized back of house
- Assist with visual merchandising standards by partnering with the Store Manager
- Maintain cleanliness and organization of the store
- Maintain cleanliness and organization of the sales floor
- Maintain cleanliness and organization of the stockroom
- Maintain cleanliness and organization of common areas
- Additional duties may be assigned in accordance with business or operational needs
- Experience with lingerie and intimates a plus
- Experience in a high volume retail environment a plus
- A flexible and reliable schedule
- You will be scheduled to work evenings, weekends, and holidays based on business needs
- Approach ambiguity and challenges with positivity and a growth mindset leading multiple initiatives
- Excellent verbal, written, and interpersonal communication skills with the ability to communicate vision and purpose clearly
- Tech-savvy or strong comfort around technology as component of daily responsibilities
- Self-directed and highly motivated to take ownership of tasks to ensure solutions
- Ability to work in team selling environment
- This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours
- May occasionally involve stooping, kneeling, crouching and climbing ladders
- Applicants must be 18 years of age or older
- 70% employee discount on Savage Retail Brands
- Paid Sick Time
- Paid Time Off
- 401k match
- Quarterly Bonus Plan
- Monthly Free Outfit
- And More!
- #LI-Onsite
- Security Alert: Protect yourself from scams
- At Fabletics, we're dedicated to recruiting top talent who share our drive for innovation
- To safeguard candidates, Fabletics emphasizes legitimate recruitment practices
- Initial communication is primarily via official email addresses and LinkedIn
- beware of deviations
- Personal data and sensitive information will not be solicited during the application phase
- Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom
- never via messaging apps or other calling services
- Offers are merit-based, communicated verbally, and followed up in writing
- If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means
- Fabletics, Inc. is an equal opportunity employer
- We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable
- At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment
- We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all
- Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity
- We encourage you to apply regardless of meeting all qualifications and/or requirements
- At Fabletics our mission is to be the world's most fashionable, innovative and inclusive active lifestyle brand
- Fabletics has been recognized as a Great Place to Work for multiple consecutive years with a positive work environment where innovation is rewarded, female leadership is championed, diversity is celebrated, and work-life balance is encouraged
- We attribute our success to a culture of innovation that spans across our global offices including our Corporate HQ in El Segundo, CA
- Diversity & Inclusion: At Fabletics, we believe in creating a diverse, inclusive, and equitable environment
- Fabletics believes it's important that all our employees feel supported and empowered to be themselves, and we want to celebrate all of the amazing ways that our people bring different experiences to the table and make us better
- Fabletics Cares: Our mission with Fabletics Cares is to Foster an authentically inclusive community by championing health and wellness for all
- Follow us on LinkedIn to check out the latest happenings at Fabletics
- open job positions and connect with employees
- Want a closer look at our company culture?
- Check out our Fabletics Careers Instagram to see employee spotlights, a look inside our office and fun company events
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