Retail Engagement Specialist
$52,000–$52,000 year
On-siteSan Diego, California, United States
Job Summary
Visit retail locations within your assigned territory to engage with merchants, introducing them to financial services and program benefits. Provide on-site support to address concerns, place point-of-sale materials, and audit competitive products and displays. Document visits using mobile tools and track activity to meet weekly in-store time goals and quarterly visit targets. Effectively schedule store visits two weeks in advance and execute assigned activities inside each location. Maintain professional relationships with merchants while ensuring accurate feedback reporting is submitted in a timely manner. This field-based role requires daily travel, approximately 22-35 visits per day, and includes mileage reimbursement and paid training.
Required Qualifications
- High school diploma or equivalent experience
- Six (6) months prior sales, promotion, retail, or marketing experience
- Demonstrated knowledge of products and services
- Excellent communications, presentation, interpersonal and problem-solving skills
- Impeccable integrity and commitment to customer satisfaction
- Ability to lift and carry up to 15 lbs. at a time
- Ability to multi-task in a fast-paced, team environment
- Ability to maintain customer confidentiality
- Reliable transportation within assigned territory
- Personal vehicle
- Valid driver's license
- Proof of insurance
- Successful completion of a Motor Vehicle Record (MVR) screening
Desired Qualifications
- Prior retail, sales, field marketing, or customer-facing experience
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