Retail Display Installer – Technology
$45,760–$45,760 year
On-siteOlympia, Washington, United States
Olympia, Washington, United StatesOn-sitePart Time$45,760–$45,760 yearLicense Or CertificationEnterprise
Part TimeLicense Or CertificationEnterprise
Job Summary
Install, assemble, and update retail fixtures, shelving, endcaps, and displays while following planograms and client directives. Complete retail resets, store build-outs, remodels, and display repairs, including installing and servicing TVs, interactive displays, kiosks, and other equipment. Troubleshoot hardware issues, replace graphics and pricing materials, and capture work photos using a mobile device. Respond to field services management within 24 hours, maintain accurate availability updates, and submit timecards daily. Build relationships with clients and retailers, participate in team installations, and complete required training and certification programs. Travel up to 90 miles from residence to complete assignments across retail venues.
Required Qualifications
- Must be 18 or older
- Must be authorized to work in the United States
- Must have a valid driver's license
- Must have current auto insurance
- Must have a reliable personal vehicle
- Must be willing to travel up to 90 miles from your residence
- Must be able to climb ladders up to 10 feet
- Must be able to safely lift and carry up to 60 lbs
- Must be able to kneel, walk, crouch, bend, reach overhead, and perform repetitive physical tasks
- Must own an Android or Apple mobile device
- Must be able to successfully navigate various communication platforms and applications independently
- Must be able to download mobile apps, follow digital work instructions, and upload photos
- Must be able to use a smartphone with a current operating system and active data plan
- Must be able to use Phillips head & flat head screwdriver
- Must be able to use hex keys
- Must be able to use a box cutter
- Must be able to use a tape measure
- Must be able to use a microfiber cloth
- Must be able to use a 256G USB (USB-A / C adapter)
- Must be able to follow planogram (POG) directives
- Must be able to follow schematics and client-specific merchandising directives
- Must be able to install and service TVs, interactive displays, kiosks, and other retail display equipment
- Must be able to install and replace graphics, pricing cards, SD cards, and other marketing materials
- Must be able to troubleshoot and resolve hardware and display issues
- Must be able to update operating systems and software on display devices
- Must be able to capture and upload photos to document completed work
- Must be able to maintain a clean, organized, and safe work area
- Must be able to respond and remain responsible for consistent communication with field services management quickly (within 24 hours of contact)
- Must be able to keep their availability updated and accurate
- Must be able to fully complete all assigned jobs on or before scheduled end dates
- Must be able to complete necessary forms / surveys associated with each job/assignment
- Must be able to conduct break-fix repairs to ensure displays and fixtures are fully functional
- Must be able to participate in early morning installations and installations involving a team of 2+ people
- Must be able to provide solution feedback
- Must be able to manage virtual software and ensure successful execution of related tasks and timelines
- Must be able to assist other members as needed
- Must be able to accurately track, record, and communicate activity via designated systems/ workflows
- Must be available for weekend assignments as needed
- Must be available for early morning hours
- Must be available for late-night hours
- Must be available for holidays based on store/client requirements
- Must be able to accept and schedule all assigned jobs within 48 hours of receipt
- Must be able to work independently in a fast-paced environment
- Must be able to participate and complete training and certification programs
- Must be able to maintain a minimum of 20 hours of fieldwork within a rolling 30-day period
- Must have effective communication abilities, primarily via phone, text, and email
- Must be able to clock in and out
- Must be able to take and upload photos
- Must be able to connect to the internet
- Must have a high school diploma or equivalent
- Must be able to work collaboratively and autonomously
- Must be able to make sound decisions
- Must be able to show good judgment
- Must be able to problem-solve effectively
- Must have excellent time management and reporting skills
- Must be able to build and maintain strong relationships within the shared services team
- Must be able to foster collaboration and communication
- Must be able to ensure customer and client satisfaction is met / continually improved upon
- Must be open to provide and receive feedback
Desired Qualifications
- Previous retail or merchandising experience
- Installation and merchandising experience
- Proficiency with hand and power tool usage
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