Retail Display Installer - Technology

Job Summary

Required Qualifications

• •Must be 18 or older
• •Must be authorized to work in the United States
• •Must have a valid driver's license
• •Must have current auto insurance
• •Must have a reliable personal vehicle
• •Must be willing to travel up to 90 miles from your residence
• •Must be able to climb ladders up to 10 feet
• •Must be able to safely lift and carry up to 60 lbs
• •Must be able to kneel, walk, crouch, bend, reach overhead, and perform repetitive physical tasks
• •Must own an Android or Apple mobile device
• •Must be able to successfully navigate various communication platforms and applications independently
• •Must be able to download mobile apps, follow digital work instructions, and upload photos
• •Must be able to use a smartphone with a current operating system and active data plan
• •Must be comfortable using hand tools and technology
• •Must be able to provide and use: Phillips head & flat head screwdriver, hex keys, box cutter, tape measure, microfiber cloth, 256G USB (USB-A / C adapter)
• •Must be able to complete a background check
• •Must be able to complete Motor Vehicle Record (MVR) screening
• •Must be able to complete a drug screening
• •Must be available for weekend assignments as needed
• •Must be available for early morning and late-night availability as needed
• •Must maintain a minimum of 20 hours of fieldwork within a rolling 30-day period
• •Must be able to accept and schedule all assigned jobs within 48 hours of receipt
• •Must be able to respond and remain responsible for consistent communication with field services management quickly (typically within 24 hours)
• •Must be able to complete all training assignments and tasks within a designated time frame
• •Must be able to work collaboratively and autonomously
• •Must have effective communication abilities, primarily via phone, text, and email
• •Must be able to accurately track, record, and communicate activity via designated systems/ workflows
• •Must be able to adhere to timelines associated with accurate timecard submission
• •Must be able to report anomalies daily with needed corrections
• •Must be able to work independently in a fast-paced environment
• •Must be able to follow planogram (POG) directives and secondary communication
• •Must be able to conduct break-fix repairs to ensure displays and fixtures are fully functional
• •Must be able to install and service TVs, interactive displays, kiosks, and other retail display equipment
• •Must be able to update operating systems and software on display devices
• •Must be able to install and replace graphics, pricing cards, SD cards, and other marketing materials
• •Must be able to troubleshoot and resolve hardware and display issues
• •Must be able to capture and upload photos to document completed work
• •Must be able to maintain a clean, organized, and safe work area
• •Must be able to build and maintain strong relationships within the shared services team
• •Must be able to foster collaboration and communication
• •Must be able to ensure customer and client satisfaction is met / continually improved upon
• •Must be able to be open to provide and receive feedback
• •Must be able to make sound decisions, show good judgment and problem-solve effectively
• •Must be capable of working autonomously with excellent time management and reporting skills
• •Must have a high school diploma or equivalent
• •Must be able to complete training and certification programs

Desired Qualifications

• •Previous retail or merchandising experience
• •Installation and merchandising experience
• •Proficiency with hand and power tool usage
• •Superior leadership skills
• •Strong professional communication and presentation skills
• •Ability to make sound decisions, show good judgment and problem-solve effectively
• •Capable of working autonomously with excellent time management and reporting skills
• •Ability to adjust to the ever-changing variety of tasks and work environments
• •Ability to build and maintain strong relationships with internal teams, clients, retailers, and field representatives