Retail Deputy Manager
On-siteBristol, England, United Kingdom
Job Summary
Support the Store Manager in leading the team to deliver excellent customer service and achieve store targets. Take ownership of key operational areas such as stock management, merchandising, and compliance. Lead by example on the shop floor, setting high standards for service, presentation, and teamwork. Coach and develop team members, providing feedback and support to help them grow. Step up to manage the store in the absence of the Store Manager, ensuring smooth day-to-day operations. Support recruitment, onboarding, and training of new team members. Monitor store performance and contribute ideas to improve sales and efficiency. Ensure health & safety, cash handling, and loss prevention procedures are followed. Foster a positive, inclusive, and high-performing team culture. This 18-hour contract role requires supervisory experience in retail and strong communication skills.
Required Qualifications
- Experience in a supervisory or team leadership role within retail or customer service
- Strong communication and interpersonal skills
- Confident in leading a team and making decisions
- Organised and able to manage multiple priorities
- Customer-focused with a passion for delivering great service
- Flexible and reliable, with a hands-on approach
- Experience in a high-volume or value retail environment
- Familiarity with retail systems and reporting tools
- Experience supporting recruitment, training, or performance management
- 18 hour contract
Desired Qualifications
- Being a great leader with wonderful people skills
- Inspire and motivate your team in line with our employer brand, values, behaviours and purpose
- Lead your team to reach their potential and steer your store to break records and get in the spotlight
- Work collaboratively with support departments and peers
- Provide quality constructive feedback
- Discussing everything from performance to career aspirations with team members
- Enhanced maternity, paternity and adoption pay
- 33 days holiday including bank holidays
- Access to further training and development
- Claim early access to 50% of wages
- Own a piece of The Works
- Employee Assistance Programme
- Healthcare Cash Plan
- Long service awards
- Pension
- Life assurance
- Cycle to Work scheme
- Charity giving
- Open to discussions around working hours and flexible working
- Support for reasonable adjustments for an interview
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