Retail Customer Service Specialist

Retail Customer Service Specialist at Store #3162 in Plymouth, MN. Responsibilities include working closely with wholesale and retail customers to determine their needs, answering questions about Sherwin-Williams products, and recommending the right solutions. Also responsible for promptly resolving customer concerns, ensuring maximum client satisfaction, maintaining up-to-date product features, and upholding high quality and visual standards of the products and store while aiming to meet the store’s sales goals. The role involves contact with customers (which may include minors) and access to cash and other payment methods, with a criminal history review conducted to protect operations and customers.