Retail Customer Service Specialist

Greet teammates and customers, proactively approach shoppers to understand needs, and serve as the primary front-end liaison between customers and management. Provide register coverage as needed, support cashiers with complex transactions, and assist with department scheduling, workflow direction, and daily associate assignments. Monitor Front End associates for performance expectations, uphold merchandising standards through floor sets and inventory replenishment, and promote company programs like loyalty enrollment. Adhere to safety, loss prevention, and standard operating procedures while maintaining confidentiality and fostering an inclusive environment. Perform other tasks as assigned by management.