Retail Customer Service Specialist
On-site · Charlottesville, Virginia, United States
Job Summary
The Retail Customer Service Specialist at DICK’S Sporting Goods provides excellent customer experiences by creating exceptional shopping experiences through eagerness to help and in-depth product knowledge. Responsibilities include greeting customers, serving as the primary customer service provider, supporting cashiers, assisting in department scheduling, ensuring compliance with merchandising standards, and promoting training on company programs. The role requires a commitment to safety and loss prevention while fostering an inclusive store environment.
Required Qualifications
- Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. items occasionally
- Ability to work extended periods of time (up to 4 hours) standing or walking
- Ability to perform repetitive motions for short periods of time (up to 2 hours continuously)
Desired Qualifications
- Prior retail sales experience
- Prior cashier experience
- Customer-focused experience
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