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The BrickPosted 3 weeks ago

Retail Customer Service Representative

On-siteOrangeville, Ontario, Canada

Full TimeHigh School Or EquivalentLarge

Job Summary

Respond to customer inquiries and offer solutions in a courteous and professional manner. Follow up with customers to identify and support their needs while promoting loyalty through exceptional support. Review and follow up on order reports on a daily basis. Perform other duties as assigned, including working all shifts, evenings, and weekends as required. This role reports to the Operations Manager within a retail location at The Brick, offering a path for career-focused growth in a team-oriented environment.

Required Qualifications

  • Strong customer service focus
  • Team oriented
  • High school diploma or equivalent
  • Exceptional communication skills, both written and verbal
  • Proven ability to multitask and maintain organization
  • Proficiency with computers and Microsoft Office programs
  • Flexibility to work all shifts, including evenings and weekends, as required

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