Retail Customer Service Representative
On-siteKamloops, British Columbia, Canada
Job Summary
Respond to customer inquiries and offer solutions in a courteous and professional manner, then follow up with customers to identify and support their needs. Promote customer loyalty by providing exceptional customer support and review order reports daily. Other duties as assigned. High school diploma or equivalent, strong communication skills, and proficiency with Microsoft Office required. Flexibility to work all shifts, including evenings and weekends, is necessary. The Brick offers a comprehensive benefits package, competitive remuneration, and career progression potential within a dynamic retail environment.
Required Qualifications
- Strong customer service focus
- Team oriented
- High school diploma or equivalent
- Exceptional communication skills, both written and verbal
- Proven ability to multitask and maintain organization
- Proficiency with computers and Microsoft Office programs
- Flexibility to work all shifts, including evenings and weekends, as required
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