Retail Customer Service Representative
On-siteCoquitlam, British Columbia, Canada
Job Summary
Respond to customer inquiries and offer solutions in a courteous and professional manner, while following up with customers to identify and support their needs. Promote customer loyalty by providing exceptional support and review daily order reports. Other duties as assigned may include multitasking in a dynamic retail environment. This role reports to the Operations Manager at a location offering flexible shifts, including evenings and weekends. The Brick provides a comprehensive benefits package with health, dental, and paramedical services for you and your family, alongside competitive remuneration and career progression opportunities.
Required Qualifications
- Strong customer service focus
- Team oriented
- High school diploma or equivalent
- Exceptional communication skills, both written and verbal
- Proven ability to multitask and maintain organization
- Proficiency with computers and Microsoft Office programs
- Flexibility to work all shifts, including evenings and weekends, as required
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