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M&D SupplyPosted 3 weeks ago

Retail Customer Service Rental

$20,800,000–$24,960,000 year

On-siteBeaumont, Texas, United States

Full TimeSmall

Job Summary

Greet customers entering the rental department, answer rental calls, and generate special orders while demonstrating equipment and completing transactions per company procedures. Assemble and stock incoming inventory, restock back stock, and inform management of inventory issues. Maintain general housekeeping inside and outside the department, ensure safety and security, and communicate repair status to the manager and customers. Inspect incoming and outgoing units and operate various equipment including computer workstations, box crushers, and lift machines. Maintain on-site attendance per handbook standards and perform any other tasks required by management.

Required Qualifications

  • 18 years old or older
  • Must be able to exert up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects
  • Must be able to lift at least 50 pounds from ground to waist level
  • Visual acuity to operate machinery, such as drill press, chain sharpeners, or power saws, where the seeing job is at or within arm's reach
  • Ability to perform mechanical or skilled trades tasks of a non-repetitive nature such as technicians, service people, mechanics, etc.
  • Ability to operate various equipment including must not limited to: Computer work-station, software programs, box crusher, key maker machine, pressure washer, chain sharpener, and lift
  • Cheerfully meets or exceeds customer expectations – both internal and external
  • Conveys an attitude of genuine service
  • Sees customer perspective
  • Maintains communication to address customer expectations, needs and concerns
  • Maintains a high standard of safety
  • Consistently communicates to address safety expectations, needs and concerns
  • Chooses to do the right thing in the face of challenge, adversity, stress or time pressure
  • Exchanges relevant information with team members
  • Enlists the help of appropriate supervisors and staff members
  • Recognizes group goals and supports them
  • Accepts different points of view
  • Shows respect for team members, builds relationships

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