Retail Customer Service
$22,880–$31,200 year
On-site · Orange, Texas, United States
Job Summary
Retail Customer Service role in EZCORP stores focusing on customer interactions, sales, and pawn-related services. Responsibilities include greeting customers, processing sales, loans, and extensions of pawn items (such as jewelry, electronics, and musical instruments), and maintaining a friendly, courteous environment. The role offers a structured career path from Trainee through Pawnbroker Certification, with potential promotions to Lead Pawnbroker and Store Manager in Training. The package features competitive pay based on experience with uncapped bonus potential, health insurance options, 401(k) with company match, paid time off, holiday pay, and store discounts. Training programs and advancement opportunities are highlighted throughout, emphasizing development and career growth within a fast-paced retail pawn environment.
Required Qualifications
- High school diploma or GED
- Customer service, cashier, or retail experience
- Excellent communication and interpersonal skills
- Ability to multitask
- Work well independently and as part of a team
- Ability to pass a criminal background check and drug test
- Knowledge of commonly pawned items (plus)
- Bilingual (plus)
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