Retail Customer Service
On-site · Brownsville, Texas, United States
Job Summary
Retail Customer Service Representative (Pawnbroker) at EZCORP in Brownsville, TX. You will interact with customers daily to assist with sales and pawn items such as jewelry, electronics, musical instruments, and more, while delivering friendly, courteous service. Responsibilities include processing sales, loans, and extensions; performing opening and closing store duties; and adhering to company policies. The role offers a structured career path with training programs and potential advancement to roles such as Pawnbroker, Lead Pawnbroker, and Store Manager in Training, with competitive pay, bonus potential, and comprehensive benefits. Strong emphasis on customer service, relationship-building, multitasking, and teamwork, with the opportunity to grow through the Pawnbroker Certification Program and related promotions.
Required Qualifications
- High school diploma or GED
- Customer service, cashier, or retail experience
- Excellent communication and interpersonal skills
- Work well independently and as member of a team
- Ability to multitask
- Able to pass a criminal background check and drug test
- Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
- Sales background, a plus
- Bilingual, a plus
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