Entain logo
Entain3 days ago

Retail Customer Service

$33,800–$33,800 year

On-site · Carlisle, England, United Kingdom

Type
Part Time
Level
Mid Level
Education
Not Specified
Company size
Enterprise

Job Summary

Retail Customer Service Manager role in Entain's Ladbrokes & Coral betting shops. Deliver outstanding customer service, promote safer gambling, take bets on sports/events, process transactions with cash handling, demonstrate products and betting terminals, and handle customer concerns with empathy. Maintain high shop standards, open/close the shop, and work across a weekly rota with a blend of opening/closing and evening shifts. The position emphasizes targets, customer-facing interaction, and an inclusive, supportive team environment in a part-time schedule.

Required Qualifications

  • Previous work in a customer-facing setting
  • Confidence working with customers in person
  • Familiarity with cash handling and payment transactions
  • 18 years of age or over to work in betting shops
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$34k – $34k / yr

Retail Customer Service · Entain

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