Retail Customer Service
$31,117–$31,117 year
On-site · Kilkenny, Leinster, Ireland
Job Summary
Retail Customer Service Manager at Entain in Ladbrokes & Coral shops delivering top customer service and driving standards. Responsibilities include delivering outstanding customer service, promoting safer gambling, taking bets and processing cash transactions, demonstrating products and betting terminals, handling customer complaints with empathy, working towards defined targets, maintaining shop standards, and opening/closing the shop. Work patterns vary with a weekly rota around 10 hours, including opening or closing shifts; location shifts between 8am–10pm, Monday–Sunday. Must be 18+ with prior customer-facing experience and cash handling familiarity. Benefits include pension, ShareSave, retailer discounts, healthcare, development opportunities, and an inclusive workplace.
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