Retail Customer Service
$33,800–$33,800 year
On-site · Oban, Scotland, United Kingdom
Job Summary
Retail Customer Service Manager role at Entain in Ladbrokes & Coral betting shops. Deliver outstanding customer service, urge safer gambling, take bets on sports/events, process transactions with cash handling, demonstrate products and betting terminals, handle customer complaints with empathy, work toward targets, maintain high shop standards, and open or close the shop. Role involves a weekly rota with a mix of opening/closing and evening shifts, with 18+ age requirement and prior customer-facing experience. Benefits include pension, ShareSave, retail discounts, healthcare, development opportunities, and an inclusive workplace culture.
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