Retail Customer Service

Deliver outstanding customer service by taking bets on various sports, processing cash transactions, and demonstrating betting terminals. Handle customer complaints with empathy while urging safer gambling practices and maintaining high shop standards. Open or close the shop and work towards defined targets within a team that serves customers and builds relationships. This role requires a minimum of 10 hours weekly across a rotating schedule from Monday to Sunday (8am–10pm), including weekends and bank holidays, with rotas provided four weeks in advance. You must be 18 or older with prior experience in a customer-facing setting and confidence working with people. Join a global sports betting and gaming company known for iconic brands like Ladbrokes and Coral, contributing to a team focused on player safety and repeat custom.