Retail Customer Service
$33,800–$33,800 year
On-site · Weymouth, England, United Kingdom
Job Summary
Retail Customer Service Manager in Entain's Ladbrokes & Coral betting shops. Deliver outstanding customer service, urge safer gambling, take bets on sports/events, process cash transactions, demonstrate products and betting terminals, handle complaints with empathy, work toward defined targets, maintain shop standards, and open/close the shop. Role requires 18+ years, prior customer-facing experience, familiarity with cash handling, and confident in-person interactions within a shop environment. Weekly rota averages around 17 hours across openings/closings with advance scheduling; inclusive and supportive team culture with development opportunities.
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