Retail Customer Service Associate Full Time
$34,840–$41,808 year
On-site · Northborough, Massachusetts, United States
Job Summary
Retail Customer Service Associate at BJ’s Wholesale Club (Full Time) providing superior member service, greeting and assisting members, resolving concerns, and maintaining club standards. Responsibilities include monitoring entrance/exit activity, enforcing merchandise protection procedures, auditing Express Pay and curbside services, inspecting bags, and upholding safety and team collaboration. Requires strong interpersonal skills, attention to detail, basic math, ability to use smart devices, training/compliance, and 6 months with the company. Emphasis on delivering GOLD standards (Greet, Anticipate, Appreciate) and ensuring a positive member experience across the club.
Required Qualifications
- Strong interpersonal skills and attention to detail
- Basic math skills preferred
- Ability to use a smart handheld device
- Must successfully complete required training and certification processes
- Must be employed with the company for at least 6 months
- At least 18 years of age (with state variations)
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.