Retail Customer Service Associate (Cashier)
$3,588,000–$4,108,000 year
On-siteCommack, New York, United States
Job Summary
Process returns, exchanges, gift cards, and promotions while engaging every customer in the Cashier Area and Club Desk to build lasting relationships. Execute all front-end operations including lesson redemptions, loyalty program awards, and discounts, ensuring merchandise presence remains at a premiere stock and visual level. Maintain a clean, organized front-end area and keep all equipment and supplies operational while accepting cash, credit, and gift card payments securely. Answer basic product questions, direct customers to store areas, and provide consistent feedback to the Sales and Service Manager on operational opportunities.
Required Qualifications
- Strong listening and interpersonal skills
- Good verbal and written communication skills
- Ability to communicate cross-functionally
- Basic computer skills
- Working knowledge of Microsoft Office Suite
- Ability to organize multiple priorities to meet deadlines and objectives
- High School Diploma or equivalent
- Must be able to stand for extended periods of time
- Must be able to climb up and down a ladder
- Must be able to move throughout the store
- Must be able to lift a 30 lb. box overhead
- Must be able to maintain flexible availability, including nights, weekends, and holidays
- Ability to quickly learn business acumen with appropriate training
- Strong self-accountability
- Proactive drive for results
Desired Qualifications
- Retail sales experience
- Customer service experience
- Similar experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.