Retail Customer Service Associate (Cashier)
$31,200–$35,360 year
On-siteSarasota, Florida, United States
Job Summary
Engage customers at the Cashier Area and Club Desk, processing returns, exchanges, gift cards, and promotions while maintaining a clean, organized front-end. Execute all front-end operations including lesson redemptions, loyalty program awards, and discounts, ensuring all equipment and supplies remain operational. Accept cash, credit, and debit card payments securely, answer basic product questions, and direct customers to specific store areas. Maintain merchandise presence at a premiere stock and visual level, staying updated on upcoming merchandising promotions to drive sales. Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities.
Required Qualifications
- Strong listening and interpersonal skills
- Good verbal and written communication skills
- Ability to communicate cross-functionally
- Basic computer skills
- Working knowledge of Microsoft Office Suite
- Ability to organize multiple priorities to meet deadlines and objectives
- High School Diploma or equivalent
- Must be able to stand for extended periods of time
- Must be able to climb up and down a ladder
- Must be able to move throughout the store
- Must be able to lift a 30 lb. box overhead
- Must be able to maintain flexible availability, including nights, weekends, and holidays
- Ability to quickly learn business acumen with appropriate training
- Strong self-accountability
- Proactive drive for results
Desired Qualifications
- Retail sales experience
- Customer service experience
- Similar experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.