Retail Customer Experience Manager
On-site · Seabrook, New Hampshire, United States
Seabrook, New Hampshire, United StatesOn-sitePart TimeSenior LevelNot SpecifiedLarge
Type
Part Time
Level
Senior Level
Education
Not Specified
Company size
Large
Job Summary
Retail Customer Experience Manager at Michaels in Seabrook, NH responsible for delivering a customer-centric shopping experience by managing front-end operations, leading omnichannel processes, achieving KPIs, coaching the customer-experience team (sales floor and cashier), serving as Manager on Duty, and supporting store-wide SOP adherence, shrink and safety programs, cash handling, and inventory processes (including RTV and ASN) while planning in-store events and onboarding new team members.
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