Retail Customer Experience Coordinator

Oversee a team of Associates at the front of store to ensure prompt, courteous customer service and promotion of loyalty programs. Lead by example by engaging with all customers, maintaining a clean and organized store, and addressing concerns promptly. Train and coach staff on personalizing the customer experience, assign registers, support POS coverage needs, and coordinate breaks. Ensure adherence to labor laws, policies, and procedures while supporting shrink reduction goals and safety awareness. Communicate effectively with management to set priorities and provide progress updates. Available to work a flexible schedule including nights and weekends. One year retail and six months leadership experience required.