Retail Customer Experience Associate, Summit Mall - Full Time

Retail Customer Experience Associate at Macy’s in Summit Mall: deliver personalized shopping experiences by actively engaging with customers in-store and online, make tailored product recommendations, leverage digital tools to enhance the customer journey, and support cross-department collaboration. Build client relationships through outreach tools like My Client and loyalty benefits, maintain floor readiness and merchandise presentation, assist with opening/closing procedures, and help achieve daily sales goals while providing high-caliber service. Essential skills include effective communication, teamwork, adaptability, comfort with technology and handheld devices, and a customer-first attitude. At least 2 years of selling or customer experience is preferred; the role requires weekend shifts and flexible availability.