Retail Customer Experience Associate, Chapel Hills - Full Time

Retail Customer Experience Associate at Macy’s in Colorado Springs. Responsible for creating personalized shopping experiences in-store and online, driving cross-category sales, making tailored product recommendations, and leveraging digital tools to enhance the customer journey. Build client relationships via outreach tools and social media, collaborate with peers and brand partners, and support operational excellence through floor readiness, event execution, merchandise setup, and opening/closing procedures. Must communicate effectively with customers and colleagues, be able to handle loyalty programs and credit accounts outreach, and work flexible hours including weekends. Previous selling or customer experience is preferred; role emphasizes service, selling, teamwork, and adherence to store policies.